Customer Services

COVID-19 HAS AFFECTED SOME SERVICES AND POLICIES. PLEASE CLICK THE COVID-19 TAB OR BUTTON TO GET THE LATEST INFORMATION.

Accessibility

All Yuba-Sutter Transit services are accessible for persons with disabilities. Our vehicles are all equipped with ramps or lifts to accommodate wheelchairs, common scooters, and various other mobility aids.

If you need to use the ramp, lift or need additional assistance boarding a vehicle, the driver is there to help.

Passes and Ticketing

Discount ID Cards: Click here for information on Disabled, Youth and Senior status cards.

Discount Fare Eligibility and Connect Card Photo IDs

Who qualifies for a discount fare? · Youth (age 5-18) · Seniors (age 65 and over) · Persons with Disabilities

Americans with Disabilities Act (ADA) Program & Customer Service

ADA Ride Guide contains gerneral information on our ADA service.

May contain: bus, transportation, and vehicle

Advertising on Yuba-Sutter Transit

Yuba-Sutter Transit contracts with Lamar Advertising to manage all commercial advertising on our system. Advertising options include ads on the sides or backs of the buses; in bus shelters; and, on bus benches throughout the service area.

Compliments, Complaints and Suggestions

We want to know how we are doing and passengers are one of our best sources of information. If you have a compliment, complaint or suggestion regarding any aspect of our service, please contact our…

Need more help?

If you need extra help planning your trip, call Yuba-Sutter Transit at (530) 742-2877 and we will be happy to assist you. Please have a pencil and paper ready and let the representative know where you…

Title VI Policy/Notice of Rights

The Yuba-Sutter Transit Authority (Yuba-Sutter Transit) is committed to ensuring that no person is excluded from participation in, denied the benefits of, or otherwise subjected to discrimination…

Transit Related Information & Links

Sacramento Region 511 Visit their website here.

Accessibility

Website Accessibility Statement